Mr. Ryan Schwartz, Technology Support




Education

     Saint Vincent College, Latrobe, PA                                                                     Graduation: May 2019

     Major: Bachelor of Science in Engineering Science                                                              

     Minor: Mathematics

Technical Skills

·         Detail Oriented

·         Organized

·         Knowledge and practice of Incident Management

·         Hardware/Software installation, repair, and troubleshooting

·         Basic knowledge of Linux

·         Proficient in Microsoft Office and ServiceDesk Plus

Employment Experience

Laurelville Mennonite Church Center: Mt. Pleasant, PA -Kitchen Coordinator-         May 2018-Present

·         Prepared meals for groups staying at the camp

·         Cleaned and maintained the kitchen and dining facility

·         Directed kitchen and dining hall staff during shifts

·         Trained 5 new cooks, and 10 new dish staff

St. Vincent College – IT: Latrobe, PA -Service Desk Technician-                           Sept. 2015-May 2019

·         Practiced the principles of Incident Management

·         Resolved hardware and software issues for students, faculty, and staff

·         Set up AV equipment for presentations and meetings

·         Kept track of service tickets and prioritized them

·         Trained 10 new service desk technicians

St. Vincent College–Institutional Research: Latrobe, PA -Assistant-                  Sept. 2015-Feb. 2017

·         Assisted director of IR with compiling statistical data on our and other universities

·         Transcribed audio recordings of several meetings

Boy Scouts of America (BSA): Penn Run, PA -Assistant Scoutmaster- Camp Seph Mack Summer 2015

·         Trained 10 new scouts how to use knots and lashings to build pioneering projects such as tripods, chairs, and dish racks

·         Achieved the rank of Life Scout as a scout: 2004 – 2015

Activities and Awards

·         Member of the Christian Life Assembly Church in Melcroft, PA

·         Presidential Academic Scholarship from Saint Vincent College

·         Saint Vincent College March of the Bearcats Marching Band – President – Bass Drum

o   Grew, promoted, organized, and lead activities and events for the band.

·         Saint Vincent College Gilbert and Sullivan Players

o   Ran lights and sound for several theater productions

o   Helped build sets for several theater productions

 



 
 
 

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